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New update Cancellation and No-Show Policy
We will always try our best to accommodate you if you’re running behind on your schedule, etc. It happens, we know! However, your tardiness can affect the remainder of our aesthetician's schedule by delaying them for their clients who come in on time. Appointments are in high demand and your timely cancellation will allow you, and other clients, access to timely services. A $10 late fee will apply after 10 minutes.
Same Day or Late Cancellations:
A “Same Day or Late Cancellation” applies to appointments cancelled within 10 hours of your confirmed and scheduled appointment time. This applies to cancellations due to being late to your appointment, services being removed or changed from your originally scheduled appointment, or the cancellation of one or more services from your scheduled appointment. All cancellations without a 10 hour notice will be charged half of the service price.
No-Show:
A “No-Show” is a client who does not show up to their scheduled appointment without canceling a minimum of 10-hours in advance will be charged for the full service.